From the Front Gate: Proceed on Arc Light Blvd and continue straight through the roundabout; the road will fork, stay to the right and merge onto Carolines Ave; continue straight through the roundabout; the clinic will be on the lefthand side after the Base Exchange and the Post Office.
From the Back Gate: Proceed on Santa Rosa Blvd and continue straight to the first stop sign; turn left onto Caroline Ave; the clinic will be on the righthand side.
The clinic is open Monday through Thursday 8 a.m. to 5 p.m. and Friday, 10 a.m. to 5 p.m.
After hours or off-island, patients must receive authorization from International SOS, the TRICARE Overseas Program contractor, prior to seeking urgent care, otherwise, they risk paying for services out-of-pocket. The toll-free number is 1-877-678-1208 or +65-6339-2676 if overseas.
If given an urgent care authorization, go to one of the following locations:
American Medical Center: 1244 North Marine Corps Drive, (671) 647-8262
Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 5 p.m.
FHP Health Center: 548 South Marine Corps Drive, (671) 646-5825
Hours: Monday to Friday, 9 a.m. to 9 p.m.; Saturday 7 a.m. to 11 p.m.
Follow-up with your primary care provider on the next duty day. For more
information, contact the clinic at 366-WELL (9355), or contact your PCM.
The 36th Medical Group is the primary source of health care at Andersen AFB. The clinic provides a full range of services you would expect from a small community outpatient doctor's office and will meet 90 percent of a person's health care needs, from infancy to old age. This includes pediatric and adolescent care, prenatal (obstetric) care, adult and geriatric medicine, preventive or "wellness" services, occupational medicine, mental health, family advocacy services and minor surgical procedures.
1. To ensure continuing quality patient care, it is critical that MDG staff have the most up-to-date phone numbers and addresses of all beneficiaries that seek medical care here on Andersen or anywhere in the DoD. To update your address and phone number, please sign in on the milconnect website at http://milconnect.dmdc.mil/ using your cac card, DS Logon or DFAS log on (use the "sign in" tab on the right side of the page). Once logged on, please update your address or phone numbers under the "my profile" tab. When finished, submit your changes and DEERS will be updated.
Emergency medical response is available 24-hours a day. To access dial 911 and identify you are on Andersen AFB.
If you have an urgent concern that cannot wait until the next duty day, please call PCM on call 366-WELL (9355).