Taking care of Airmen and their families is an important part of the 36th Wing’s mission. The Military & Family Readiness Center (M&FRC) provides programs and services intended to support morale and enhance the quality of life for Team Andersen. On these web pages, service members and spouses can find information on resources to assist them with adapting to Air Force Life.
RELOCATION ASSISTANCE PROGRAM:
Right Start – Mandatory 36th Wing newcomers’ orientation for all in-bound personnel. Information on the latest on and off-base resources are available to you. *Spouses are highly encouraged to attend.
Smooth Move – PCSing out? Let M&FRC assist you with making it a Smooth Move! Mandatory workshop for outbound personnel E-4 and below.
Spouse/Newcomer’s Orientation (SNO) – Find out about local services available to you and your family while learning about Guam, its environment, people and culture. You’ll also get to try some delicious local dishes and learn how to prepare them.
Loan Locker – An awesome resource to get you through the first few weeks as you wait for your household goods to arrive or after you have packed out. Services are by appointment only. *PCS orders are required for the appointment.
Sponsorship 101 – Have you been selected to be a new Sponsor? Attend this informative training to learn tips on how to be the best possible unit Sponsor and make a great first impression.
Sponsor Packets – Visit your M&FRC for informational packets about Andersen AFB and Guam for in-bound/new personnel.
PERSONAL & WORK LIFE PROGRAM:
Heart Link (HL) – A fun and informative workshop geared towards AF spouses married five or less years or for “seasoned” spouses married for many years but would like to learn more about the AF way of life. Learn about local resources, military customs, traditions and so much more! There will be games, prizes, giveaways and lots of fun while networking with other military spouses.
Bundles for Babies (B4B) – Are you expecting a new baby? Attend this class and learn how to prepare for your new arrival. Receive an AAFES Gift Card* courtesy of the AFAS to help with purchasing some of your baby’s first essentials (*some conditions apply).
Exceptional Family Member Program Family Support (EFMP-FS) – EFMP is a Department of Defense (DoD) program designed to provide support to military family members with special needs. EFMP-FS is the community support component offered by the A&FRC that provides local, state and/or federal information, non-medical case management, and links to community resources. *Keep an eye out for special EFMP-FS events!
Key Spouse Program – Key Spouses (KS) and Key Spouse Mentors (KSM) are vital! They are the communication link between unit leadership and families. They promote individual, family and unit readiness. Visit your unit CC or First Sergeant if you are interested in becoming a KS/KSM. *A signed appointment letter is required prior to attending the Initial Training.
Volunteer Resource Program – Looking for volunteer opportunities while stationed at Andersen AFB? Let M&FRC help connect you with volunteer opportunities both on and off-base.
PERSONAL FINANCIAL READINESS (PFR) PROGRAM:
Financial Management Assistance – We offer information and education to help service members and their families maintain financial readiness at every Financial Touchpoint.
Workshops and one-on-one appointment topics may include developing a Spending Plan, Debt/Credit Management, First Duty Station-Officer Training, Command Leadership Seminars, Thrift Savings Program (TSP), Blended Retirement System (BRS), Credit Report Review, Personal Financial Management Forums and Moving Off-Base Briefings.
TRANSITION ASSISTANCE PROGRAM (TAP):
TAP Workshops – Are you separating or retiring from the Military? During this weeklong TAP workshop, you will learn about fine-tuning your career strategies, create a resume and learn dynamic networking skills, as well as interviewing techniques and VA benefits.
Pre-Separation Counseling – Mandatory briefing for retiring or separating service members in order to receive DD Form 2648 for final out-processing.
Capstone – Required review of Career Readiness Standards (CRS) for all eligible separating and retiring personnel.
FAMILY EMPLOYMENT READINESS PROGRAM (FERP):
Employment Assistance – Do you need help with job search or updating your current resume? Career Focus classes include Basic Civilian Resume, Interviewing Skills and Techniques, Applying for a Federal Job, and so much more.
PERSONAL & FAMILY READINESS PROGRAM:
Deployment Readiness – Preparing for or returning from a deployment? You are required to attend a mandatory Pre-Deployment and Post-Deployment/Reunion briefing, offered by appointment. Let M&FRC help you ease the strain of deployment and tackle the challenges of reunion. FREE morale calls, oil change certifications and childcare vouchers. *Spouses are highly encouraged to attend.
Hearts Apart Events – Is your service member currently Deployed, TDY, or on an unaccompanied Remote Tour? Join us for FREE family-friendly events. *Call M&FRC for more info or to RSVP for one of our great events.
Casualty Assistance – The Casualty Assistance Representative (CAR) provides counseling on benefits and entitlements offered by a wide variety of programs to AF military members, retirees and their dependents.
Survivor Benefit Plan (SBP) – The SBP counselor assists retiring members with issues and concerns to ensure that after their death, eligible survivors receive a portion of their military retired pay.
Air Force Families Forever (AFFF) – The AFFF program is a long term survivor aftercare program open to the next of kin of deceased AF service members. AFFF provides support to these family members to include but not limited to I&R services, assisting survivors with DBIDS, and assistance with Tragedy Assistance Program for Survivors (TAPS).
OTHER M&FRC SERVICES:
Information & Referral – The Information and Referral (I&R) services assist individuals and families to identify and clarify needs, determine appropriate forms of assistance requested and provide linkage to resources both on and off-base.
Federal Voting Assistance – The uniformed and Overseas Citizens Absentee Voting Act (UOCAVA) protects the right to vote for member of the Uniformed Services, their spouses and dependents, and US citizens residing outside of the US. The FVAP’s mission is to provide assistance for voter registration, absentee ballots, and information on elections. For more information, contact your Installation Voting Assistance Officer (IVAO) located at the A&FRC or your Unit Voting Assistance Officer (UVAO) located within the Squadrons. Exercise your right to vote!
Air Force Aid Society – AFAS provides funding for great programs that support service members and their families. AFAS funded programs include: Heart Link, Bundles for Babies, Give Parents a Break Childcare, PCS Childcare, and Car Care Because We Care. Do you have an unexpected emergency or need financial assistance? Contact AFAS today!
Military Family Life Counselor (MFLC) – The MFLC program provides short term, non-medical counseling supports to service members and their families at no cost. For more information or to schedule an appointment, please contact the adult MFLC at 689-0526/366-6352.
For more information on these programs and services, please contact the Military & Family Readiness Center (M&FRC) at 366-8136. Assisting You in Paradise!
Phone (671) 366-8136
CAR/SBP Office (671)366-3688
Monday: 10 am - 4:30 pm
Tuesday - Friday: 9 am - 4:30 pm
LOAN LOCKER & WELCOME CENTER
Monday - Friday: 1 pm - 4 pm
Closed on weekends, federal holidays and down days.