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CSAF and CSO COVID-19 Message

CSAF and CSO COVID-19 Message

Wash Your Hands

Wash Your Hands

On Jan. 30, 2020, the World Health Organization declared a public health emergency of international concern for the 2019 novel coronavirus, or COVID-19. On Jan. 31, 2020, the secretary of Health and Human Services declared a public health emergency in the United States and announced new measures to prevent the spread of COVID-19. The current epidemic, which originated in mainland China, has demonstrated the capacity of COVID-19 to spread globally. While supporting other government agencies’ response to the COVID-19 threat, the Department of the Air Force is responding appropriately to protect the health of the force and maintain operational readiness.

gate closure

Effective 12 pm, March 26, the Andersen Air Force Base North Gate will be open 24 hours, while Main Gate and Santa Rosa Gate will remain closed until further notice. All individuals entering the base will be required to undergo COVID-19 medical screening prior to entry.

Andersen AFB COVID-19 Guidance

AAFB COVID Response Actions Memo (16Mar2020)

In light of the recent confirmed cases of COVID-19 on Guam, Andersen AFB has implemented the following preventative measures to ensure the health and welfare of Team Andersen and the local populace. We encourage you to talk with your chain of command, and to rely on credible sources such as our Andersen Air Force Base, Guam Facebook page for up-to-date information.

Current as of March 29, 2020

*Commissary access info updated March 25
*Medical Clinic info updated March 19
*Andersen banking hours updated March 18

In response to COVID-19, the 36 WG/CC has declared a Public Health Emergency. Effective immediately, Andersen Air Force Base is in Health Protection Condition (HPCON) Charlie.

Installation access is restricted to Mission Essential Personnel (MEP) Monday through Friday. All other personnel with privileges will have access Saturday and Sunday.

*Under HPCON Charlie MEP are defined as the following:

1. Active duty military and United States Coast Guard personnel and their dependents

2. National Guard and Reserve on Title 10 & Title 32 orders and their dependents

3. Members of 254 ABG on AGR orders and their dependents

4. DoD civilian employees and their dependents

5. Full-time contractors

6. AAFES and DeCA employees

All personnel will take necessary precautions to prevent the spread of COVID-19.

1. Ensure social distancing with no person-to-person contact. Maintain a six-foot distance from others at all times.

2. Limit events to fewer than 50 personnel. Hold meetings and events virtually whenever possible or limit attendance to personnel who are vital to the mission. Do not conduct group fitness.

The following activities/services will be closed or canceled:

1. The Coral Reef Fitness Center and Annex
2. Teen Center
3. Youth Center
4. Meehan Theater
5. United Services Organization (USO)
6. Gecko Lanes
7. Swimming Pool
8. Top of the Rock
9. Information Tickets and Travel
10. Chapel services and activities
11. Library group activities are canceled
12. No fitness assessments will be conducted during this period.
Personnel will be given 42 days’ notice prior to being scheduled/rescheduled for fitness assessments. Please contact your Unit Fitness Program Manager regarding scheduling/rescheduling fitness assessments.
13. DoDEA-Guam schools will close March 18

All other Andersen AFB facilities will remain open with the following caveats:

All open facilities will require entering personnel to be subject to additional screening for COVID-19 symptoms. All open facilities may be limited to a single point of entry.

1. UPDATE MARCH 26:  The Andersen AFB and Naval Base Guam commissaries have adjusted their hours of operation to 10:00 a.m. – 7:00 p.m. Please see the list below for specific shopping times. There will be no early bird hours effective March 19. This change is to allow for cleaning of the facility to avoid the potential spread of COVID-19. Please see graphic below for authorized shopping hours.

Andersen commissary access remains limited to Mission Essential Personnel (MEP) who have authorized privileges Tuesday through Friday. All other personnel with privileges will have access Saturday and Sunday.

• Patrons should expect longer than normal wait times.

• The facility is currently limiting the number of patrons in the store at this time due to health and safety requirements.

• We recommend bringing an umbrella, folding chair and bottled water.

• Patrons are limited to one shopping cart per family, and can only shop for personal use.

• Please try to limit the number of people that accompany you.

• Those with disabilities may enter at 9:30 a.m.

• Commissary hours for our manåmko, those over sixty, are 10 a.m. to 12.

• All other patrons are welcome to shop from 12 to 7 p.m.

• We highly recommend that all Mission Essential Personnel (MEP) use the commissary Tuesday through Friday.

Naval Base Guam commissary access remains limited to Mission Essential Personnel (MEP) who have authorized privileges Monday, Wednesday through Friday. All other personnel with privileges will have access Saturday and Sunday.

2. AAFES Base Exchange, Shoppette, and Gas Station access is limited to MEP who have authorized privileges on Monday through Friday. All other personnel with privileges will have access Saturday and Sunday.

3. Consolidated Support Center services by appointment only

4. Education Center testing services will be limited

5. Airman and Family Readiness Center services will be limited

6. Chapel counseling services will be available upon request

7. PenFed hours:

M, T, Th, F: 0900-1500

W: 0900-1300

Closed Saturdays


8. Bank of Guam hours:

M-F: 0900-1300

Closed Saturdays


Additional information on COVID-19 can be found at www.andersen.af.mil.

Report any COVID-19 symptoms to the 36 MDG at 671-366-9355 (366-WELL).

This policy will remain in effect until further directed. Please refer questions to your chain of command.

Public Health Announcement

To be in line with Wing policy, “Installation access is restricted to Mission Essential Personnel (MEP) Monday through Friday. All other personnel with privileges will have access Saturday and Sunday,” the 36 MDG will adjust operations effective immediately.
Saturday, March 21st the MDG will implement single point of entry. Please enter through the Flight Medicine entrance in the rear of the clinic. Patient parking will also be located to the rear, by the Flight Medicine clinic entrance.
Patient Care Hours: 0800-1600, Monday-Friday. All patients will be screened at the tent prior to entering the Flight Medicine entry. 0700-1000, Saturday (retirees only). Please call 366-9355 to book an appointment or if you have questions regarding current limited operations.

Sick Call Hours: 0800-0900, Monday-Friday; acute care in Flight Medicine only.

Mental Health: 0800-1600. Please call 366-9355. Walk-ins are available for emergent needs.

Physical Therapy: Urgent/Emergent Active Duty patients coordinated through your PCM only.

Pharmacy: 0800-1200 (refills only), 1200-1600 normal ops, Monday-Friday. 0700-0930, Saturday
(retirees only)

Dental: Urgent/Emergent Active Duty patients only. Please call 366-6750 for appointments/questions.

Optometry: 1200-1600, Monday-Friday. Urgent/Emergent patients only.

Patients may experience interruptions in their care, such as cancelled or rescheduled appointments, as we continue to adapt to the ongoing COVID-19 situation.

What to do if You're Experiencing Symptoms

If you are experiencing symptoms of a cough, shortness of breath and/or fever, please call the appointment line at 366-WELL before coming to the Medical Group.

Help prevent the spread of respiratory diseases, like Coronavirus Disease (COVID-19) by avoiding close contact with people who are sick; covering cough and sneeze, avoiding touching eyes, nose and mouth; and washing your hands with soap and water.

If you suspect you are sick with Coronavirus Disease 2019 or want more information, see the attached CDC fact sheets to help prevent the spread to other people in your home and community.

For more information visit the Air Force Medical Services website.

Gov Guam COVID-19 Guidance

COVID-19 News

  • Air Force update for COVID-19

    In an effort to minimize the spread of the coronavirus disease 2019 and to prioritize the health and safety of Department of the Air Force personnel, the following modifications have been made:
  • FAQ: COVID-19 impacts to BMT, technical training

    This frequently-asked-questions acts as a resource for anyone who has questions or concerns about themselves or a loved one that is part of the 37th Training Wing, including basic military training at the 737th Training Group and technical training at the 37th Training Group.
  • BMT safety efforts protect trainers, pipeline

    Specific mitigation measures that have been implemented across BMT include implementation of a 14-day restriction of movement upon arrival, as well as social distancing, symptom monitoring and increased sanitation.
  • President signs executive order calling up Air Force Reserve medics, other specialties

    For the Air Force Reserve, personnel already serving in the Selected Reserve and Participating Individual Ready Reserve, as well as those assigned to the Individual Ready Reserve, may be asked to volunteer to activate in support of COVID-19 response. If taskings exceed the volunteer pool, involuntary mobilization of the SELRES and IRR to active status is now authorized to ensure mission accomplishment.
  • OneSource, family and spouse programs still available

    Military OneSource is a DoD-funded program that is both a call center and website that provides comprehensive information, support, and resources on every aspect of military life.
  • Air Force BMT adjusts schedules, locations to sustain mission readiness

    In order to ensure the health and safety of trainees and instructors and to preserve dorm capacity, new recruits will be brought in based on a four-week repeating cycle that includes stringent restricted movement guidelines, dedicated time for deep cleaning between rotations, resetting the instructor cadre and the testing of an alternate BMT location at Keesler Air Force Base, Mississippi.
  • Hill AFB fighter wings continue flying operations amid COVID-19 crisis

    As cases continue to spread in the U.S. and more guidelines and restrictions are put in place to prevent the spread of the disease, the wings implemented their own measures two weeks ago. The largest was segmented flying operations.
  • DISA renews antivirus software license agreement helping teleworkers keep machines safe at home

    The DoD Antivirus Software License Agreement with McAfee allows active DoD employees to utilize the antivirus software for home use.
  • JTF-Bravo facilitates repatriation of US citizens from Honduras

    A U.S. Air Force C-130J Super Hercules is transporting U.S. citizens as part of an ongoing interagency effort led by the U.S. Department of State to assist American citizens unable to return home from countries around the world during the COVID-19 pandemic.
  • DOD releases overseas stop movement order in response to COVID-19

    Building upon previously enacted movement restrictions governing foreign travel, permanent change of station moves, temporary duty and personal leave, this stop movement order will also impact exercises, deployments, redeployments and other global force management activities. Approximately 90,000 Service Members slated to deploy or redeploy over the next 60 days will likely be impacted by this stop movement order.