We Listen, You Win

Out of six grand prize winners in the Pacific Air Forces who participated in the “We Listen, You Win” Services command-wide comment card promotion, Tech. Sgt. Coleen Gibson, 36th Wing, was one of the lucky winners to win roundtrip airline tickets to travel to any destination in the U.S. The award was presented to her by Maj. Alex Gaines, 36th Services Squadron commander, and Marie Lizama, Northwest Airlines representative, on Nov. 28. (U.S. Air Force photo/Angelica Covington)

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Installation Access Facilities
North Gate Visitor Control Center:
- Services: DBIDS pass pick-up for contractors, guests, landowners, visitors, & Veteran’s Health Information Card (VHIC) registration/pass issue
- Location: Building 14615, Off Route 9, North Gate Road, Andersen AFB, GU 96929
- Hours of Operation: Monday through Friday, 6 a.m. to 2 p.m. & Saturdays from 8 a.m. to 4 p.m. (Lunch from 11 a.m. to 12 p.m.) [Closed on Federal Holidays]
- Phone Number: 671-366-5477
- Organizational Email Box: 36sfs.vcc@us.af.mil
Pass & ID Office:
- Services: Agent Letters/Base Access Request endorsements/processing (in-person/organizational box), Government Foreign Visitor Request (FVRs), tracking number issuing for all contracts/foreign visitor requests, & Restricted Area Badge (RAB) issue/turn-in
- Location: Building 2403, Off Route 9, Arc Light Gate Road, Andersen AFB, GU 96929
- Hours of Operation: Monday through Friday, 8 a.m. to 4 p.m. (Visitor Passes from 2 p.m. to 4 p.m.) [Closed on Family Days/Federal Holidays]
- Phone Number: 671-366-5650
Organizational Email Box: 36sfs.vcc@us.af.mil
Commercial Vehicle Inspection Area Information
**All Contractors, Busses, Commercial Vehicles MUST go through the North Gate per 36 Wing Installation Defense Plan**

North Gate CVIA:
- Location: Building 14625 after entering North Gate
- Hours of Operation: Monday through Friday, 6 a.m. to 6 p.m. [Closed on Weekends & Federal Holidays]
- Phone Number: 671-366-2910
DBIDS Pre-Enrollment, Unescorted Access & Escorted Access Procedures
**Person(s) not in possession of a Military ID, DoD Civilian/Contractor ID, or active Base Access Pass MUST enter Andersen AFB through the North Gate Visitor Control Center (VCC)**

DBIDS Pre-Enrollments:
- Members and visitors can pre-enroll by following the following link https://dbids-global-enroll.dmdc.mil/preenrollui/#/landing-page or scanning the QR Code below
- PROs: Timesaver, Provides scannable QR Code, Transfers Guest Information to DBIDS Systems
- CONs: Still require guest biometrics/picture
Unescorted/Escorted Methods:
- In-Person with Guest with appropriate items
- Email 36sfs.vcc@us.af.mil via government account
**Processing takes between 5-7 business days upon receipt and is vetted in the order we receive requests**

**The sponsor will receive tracking numbers via email OR after the processing time has elapsed call 671-366-5650**
Guest Must Haves, Sponsorship, & Installation Access Forms/Information
**All emailed forms must be typed out if sent digitally and all IDs must be clear/free of obstructions**

**All handwritten forms must be legible if sent digitally or brought to the Pass & ID Office**

Guests Must Have One (01) of the Following Options:
- Enhanced/Real ID
- U.S. Passports, Federal States of Micronesia, Marshal Islands, or Palau Passports OR Foreign Passports (for guests/visitors)
- Drivers License with Copy of Birth Certificate
- Green Card
- Naturalization Certificate
Sponsorship:
- U.S. Military/Dependents (16 & older), CAC Holders, DoD Civilians, Military Retirees, & Real Landowners/Verified Family Members: Up to seven (07) guests
- Active Civilian Employees/Civilian Retirees, Veterans Health Information Card (VHIC): Unable to sponsor guests
Installation Access Forms/Information:
- Agent/Assistant Letters:
  - Limit: One (01) assigned per member
  - Length: Up to 1-year
  - Assistant: Assisted access to shop at the Exchange/Commissary
  - Agent: For unassisted access to shop at the Exchange/Commissary
- Base Access Requests (BARs)/Base Access Lists (BALs):
  - BAR: Requested by off-base Company/Contractors
  - BAL: Requested by a Unit or Squadron
  - Length: Up to 1-year
- Foreign Visitor Requests (FVRs):
  - FVR Contractor: For visitors requesting access for work purposes
  - FVR Leisure: For visitors visiting for leisurely purposes
- Landowners (LOs):
  - Registered Landowners (RLs)
  - Verified Family Members (VFMs)
  - Recurring Guests (RGs)
  - Escorted Visitors (EVs)
  - Length: Up to 3-years for RLs/VFMs, 1-year for RGs, 72-hours for EVs
- Special Event Pass (SPE):
  - Purpose: For events/occasions with many guests (i.e., birthday parties, sporting events, etc.)
  - Length: Singular or Multiple-Days
- Special Purpose Pass (SPP)/ Chauffer’s Pass:
  - SPP: To assist members during family visits
  - Chauffer’s Pass: To assist members experiencing military hardship/difficulties (i.e., deployments, divorce arrangements for child drop-off/pick-up, vehicle constraints, etc.)
  - Length: Up to 1-year
  - Limit: Two (02) assigned per member
- Weekend Work Requests (WWRs)
  - WWRs: To assist companies condense multiple tracking numbers into one document allowing afterhours access to accomplish work
  - Length: Up to 1-year
**If applicable, sponsor is responsible for filling out FVR information & must attach FVR to their package**
Expired ID Cards
What if my Military ID Card is expired or going to expire?
- Provide Visitor Control Center (VCC) staff with Confiscated ID Card Memorandum
- Schedule appointment through the https://idco.dmdc.osd.mil/idco/ link and present proof to VCC staff to obtain temporary pass
- Visit the https://myaccess.dmdc.osd.mil/identitymanagement/app/login to print off a family roster or DD Form 1172
- Bring two (02) forms of ID & Confiscated ID Card Memorandum to the scheduled appointment
Military Personnel Flight (MPF) – ID/CAC Card Processing
- Location: Consolidated Support Center, Building 22026, O’Malley Avenue, Yigo, GU 96929
- Hours of Operation: Monday through Friday, 8:30 a.m. to 3 p.m. (Lunch from 13:30 p.m. to 12 p.m. [Closed on Weekends, Training Days, & Federal Holidays]
Phone Number: 671-366-2276/4812

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We Listen, You Win

IMAGE IS PUBLIC DOMAIN

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